At CGMC we are committed to preventative care. We may issue you with a reminder or recall notice via SMN or letter appropriate to your care.
You may receive a reminder notice from time to time offering you preventative health services and if you are due to make an appointment based on our records. Please advise us if your contact details, such as phone number or address have changed.
Recalls and Reminder System
Our practice is committed to preventative health care. It is practice policy to enrol patients for Pap smears, Health Assessments, Asthma, Care plans and reviews, Diabetes, Immunisation, Contraception, Blood tests, Blood pressure and Cholesterol reminders appropriate to your individual care.
We SMART Recalls through to send secure recall notifications directly to your mobile. The message will contain name and phone number of our practice so you know it is from us, plus it will have a secure and unique link we want you to feel confident to open. By clicking the link it will verify patient by asking only the surname and date of birth of the person named in the message. For your privacy, after patient is verified, only then it will display the type of appointment required. No health information is shared in this message.
To protect your privacy and ensure that all results are managed in accordance with Best Practice, staff at CGMC are unable to comment on or discuss any results over the phone. All results need to be discussed with your doctor, in person or over the phone.
We usually send a secure link to your mobile saying “Your doctor has requested you book a follow up appointment to discuss recent test results” with a link to book your appointment or you can call the practice and speak to our friendly receptionist to book for you. Please ensure a follow-up appointment is made to discuss your results with your doctor.
f you do not wish to be part of this system, please inform us in writing so we can action your request. If you no longer attend CGMC, please advise our reception staff so that you can be made inactive on our database.
We primarily use Secure Mobile Notification (SMN) recall and reminder system for most patients. Please keep your mobile number updated for you and your children (if applicable).