Thank you for choosing Casey Gate Medical Centre for your healthcare needs.
We require ALL NEW patients to complete a New Patient Registration Form and provide ID prior to your booked appointment. You should receive an SMS link via HotDoc to register as a new patient when booking with reception or via HotDoc app or website, or you may chose to do it online now. Alternatively if you wish to complete form in person in the clinic please arrive 15 minutes prior to your scheduled appointment time.
Please ensure you have ID, valid Medicare card, and any Pension, DVA, or Health Care card with you at the time of registration.
We can only bulk bill if you have a valid Medicare card + Pension/Health Care card holder and we are able to identify you at the time of your consultation. In the absence of a Medicare card, or if you chose to remain anonymous, consultation fees will be charged to you, payable on the day. For private telehealth consultations payments processed via credit card.
ONLINE FORM: Click on link below and follow all the prompts. You will be asked to bring in your Medicare card or email a photo admin@caseygatemc.com.au
Fees and Billings
We have transitioned to a bulk billing practice as of November 1st 2025. We bulk bill standard consultations for patients with valid Medicare card. We provide a wide range of services some may attract an additional fees. Other consultations, certain procedures, administrative requests, and patients without a Medicare cards will attract a private fee, please speak with receptionist prior to your appointment. Any applicable fees are payable at the time of consultation.
We accept cash, credit card and EFTPOS payments (bank surcharge applies)
Work Cover and TAC Claims
All new applications are given a claim number, in order for us to be able to invoice WorkSave Victoria (WorkCover) or Transport Accident Comminssion (TAC) directly, we required a letter of acceptance of the claim. In the absense of an accepted claim or where a claim can not be successfully processed online, the patient is required to pay for their visit on the day and claim it back from the correct organisation themselves.
If you are experiencing financial difficulties, please speak to your doctor at the time of your consultation.
Appointments
Appointments can be conveniently booked online, in person, or over the phone. Video telehealth consultation available.
Standard appointments: 10 minute duration.
Consultations are generally by appointment only. Although we may be able to cater for walk-in patients, please note that priority will be given to Emergencies and patients with pre-booked appointment.
If you have multiple health concerns or feel you need an extra long consultation, we are here to help –please let us know you require a longer appointment so we can schedule appropriately for you in order to minimise extended wait times or delays.
Longer consultation s required for:
- New patients to the practice
- First antenatal visit (Mother and baby)
- Travel health,
- Mental health care plans,
- Insurance medicals,
- Pre-employment medicals,
- Female health checks (including Pap Tests)
- Procedures
- Refugee health check
Non-standard consultations
Non-standard consultations and certain procedures may attract an out of pocket expense, please discuss this with your doctor.
- Suturing of wound
- Hormone implant insertion/removal (implanon and IUD)
- Iron infusions
- Insurance and commercial forms
- Pre-employment assessments
- Driving medical assessments
- Cosmetic consultations and treatments are generally not covered by Medicare
- Ingrown toenail removal
- Excisions
- Certain dressings
- Private flu shots (non government)
- Centrelink and other forms may be privately billed at discretion of doctor.
- Citizenship forms and other administrative requests. No medicare rebate for non-illness related services.